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Frequently asked questions — all in one place

Find quick answers to the most common questions about our services, process, security and more.
Frequently asked questions — all in one place
Wallet

What happens if the recipient’s wallet information is incorrect?

We recommend to double check the wallet mobile number before proceeding with sending the transaction, a wrong added mobile number will cause directing the amount to another recipient wallet.

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Transfer Status Check

The details regarding the status of your money transfer are provided below:

Reference:
Status: