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Frequently asked questions — all in one place

Find quick answers to the most common questions about our services, process, security and more.
Frequently asked questions — all in one place
Cash Pickup

Can the cash pay-out be sent to a mobile wallet or account number?

Unfortunately, cash pay outs can only collected by hand and through our service locations, if you wish to send the money to your wallet or bank account you can cancel the transaction and send it again.

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Transfer Status Check

The details regarding the status of your money transfer are provided below:

Reference:
Status: