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Frequently asked questions — all in one place

Find quick answers to the most common questions about our services, process, security and more.
Frequently asked questions — all in one place
Cash Pickup

Where can the recipient collect the cash pay-out?

If you have chosen the cash pick-up option, you have to visit one of our authorized service providers in your country. Don't forget to bring your transaction reference number and your ID. To check our locations, click here.

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Transfer Status Check

The details regarding the status of your money transfer are provided below:

Reference:
Status: